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Fleet Tracking Increases Safety

Fleet Tracking Increases Safety

Driver safety and responsible driving are paramount of importance to any company that manages a fleet. It is a serious responsibility regardless of what industry you are in- from construction, to service to HVAC- across the board it matters. Companies are always looking for a way to increase safety and prevent and minimize incidents regarding their vehicles. Without attention and regard to safety measures, you can incur incredible costs, a tarnished reputation and most importantly, can jeopardize the  health and life of your driver or someone else on the road is at stake.
Safety is a matter for everyone on the team.

While it can’t stop all accidents, GPS fleet tracking increases safety while not hindering customer satisfaction or productivity. It does this in a myriad of ways, but the 3 most easily recognized is speeding alerts, dispatch and maintenance.

1) Speeding Alerts – While you can see historic data and speeds for any of your fleets for up to a year, you can always set thresholds and alerts in real time. You can be alerted if a vehicle is exceeding speeds that you deem as allowable. You can choose for these alerts to be received via email or text. Many managers choose to also have their drivers notified real time if they are speeding as to stop the problem immediately instead of an after action.

2) Dispatching Efficiency – Many drivers are speeding to get to a job on time or because they are trying to assuage an angry customer in an emergency. Our system has the capability to choose closest driver to any location and route them in the most most efficient way. This is effective in controlling speeding by preventing the environment in which speeding is “necessary” in the first place.

3) Maintenance Control Our system allows you to set up tasks and maintenance items to make sure that tire, brakes and the rest of the vehicles preventive maintenance is up to date and that the driver is operating a safe as vehicle as possible.

These are just three ways GPS fleet tracking can help improve safety. Contact us today to learn more about what other benefits fleet tracking can provide for your company.

Fleet Tracking Has You Covered

Fleet Tracking Has You Covered

It is a proven fact that people are much more to share negative sentiment than positive sentiment. A significant issue of many fleet-centric company experience is when the customer believes a service wasn’t provided and they were billed with it. We have seen this with HVAC service companies, pest control companies, pool companies, and many other industries. Fleet tracking has you covered. Fleet tracking allows you to address issues with irrefutable proof, without alienating or embarrassing the customer.

Trust The Proof

Historically, it was a drivers word versus a client. Even with the most trusted driver, you could not prove that he was there and often had to give customer a free service or give back money- either situation a loss for your company. Fleet tracking keeps history of all driving for at least a year so you can pull an historic or recent data to answer a clients complaint. Which sounds better from a company perspective? I talked with my driver and he assured me he was there- Or- We have invested in cutting edge technology to ensure issues like this don’t arise. I checked the dates discussed and can send you documented proof that the driver was indeed there. No opinion, no word versus word- – irrefutable proof.

It is imperative to still be polite and professional with the customer. Making mistakes can be embarrassing. Reassure them of the relationship and ask if there is anything else you can help with. As someone on our team is apt to say, invest in the bank of goodwill between you and the customer, so if there are negative deposits like this situation it doesn’t end up being a big deal.

To discover how fleet tracking can help with this issue or with many others fleet managers and business owners experience, contact us today for a free demo.

 

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