3 Important Facts About Fleet Tracking & InTouchGPS
Fleet tracking has become the norm, not the outlier for fleets across the country- regardless of niche or size. So the decision to implement fleet tracking is often a foregone, now the real challenge arises- Which provider to choose? Here are three things you should know about IntouchGPS that could influence that answer.
1) No Contracts….Ever
We believe in a simple philosophy- if they are happy and seeing ROI the customer will stay. And we are right. We have one of the highest year over year retention rates in the industry, all without a contract. We don’t want to hold someone accountable for something they aren’t making use of or especially keep them giving us money, simply because a sheet of paper tells them they have to. We want our customers to be ecstatic and realize our worth and value and feel like a priority. You are never a number on a list to us- we take your company’s business personally.
We offer top of the line devices and an in-house custom built application. We have been in business for many years and with the sheer volume of customers and products we work with we have negotiated special rates between us and our suppliers and pass those savings onto you. We believe in the value of a long relationship, both professionally and financially and would rather have a low margin over many years than a one time big hit.
3) We are Fanatical About Customer Service
We have a dedicated onboarding team- they will test devices remotely to make sure everything was installed correctly, train you on best practices and ALWAYS be there if you have a question about our application. No matter whether you have one device with us or thousands you are treated equally and we do everything in our power to make your fleet tracking experience an incredible one.
To discover what fleet tracking can do for your company, contact us today with any question or to schedule a no pressure demonstration of our system.